Shipping policy

Shipping Policy

Thank you for shopping with WaveNest.

Order Processing Time

All orders are processed within 24–72 business hours after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Estimated delivery time: 7–15 business days.

Delivery times may vary depending on destination country, customs clearance procedures, carrier operations, weather conditions, and peak holiday periods.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking information may take a few business days to update after shipment.

International Shipping

WaveNest ships to customers worldwide.

Customers are responsible for any customs duties, import taxes, or fees required by their country.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

WaveNest is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances beyond our control.

If your shipment is significantly delayed, please contact our support team for assistance.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product.

Contact Information

WaveNest

HORIZON PRIME COMMERCE LLC
7901 4th St N Ste 300
St. Petersburg, FL 33702
United States

Email: support@wavenest.shop
Phone: +1 (216) 528-7985

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